Two things that the typical hotel can and should do to be better than everyone else:

1. Provide real towels. I don’t understand why every hotel around offers those small, barely-fits-around-your-waist towels that no one loves. It would be so easy to offer regular-sized towels.

2. Provide real toilet paper. I also don’t get why hotels all feel that they have to offer that industrial strength stuff that’s barely softer than sandpaper. Bust out some Charmin and separate yourself from the competition.

Why don’t hotels do this stuff? Is there some industry rule that towels need to be small and toilet paper has to be rough?