Comments on: How To Build a Devoted Community, by Mixx.com http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/ I got your tagline right here... Thu, 11 Mar 2010 19:45:17 -0800 http://wordpress.org/?v=2.8.4 hourly 1 By: Adam http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-1793 Adam Tue, 29 Dec 2009 16:15:52 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-1793 I know this is an old post, so perhaps things have changed over at Mixx.com. But I have to disagree with your conclusion. I got flagged by Mixx.com recently. There was no notification whatsoever. I did write to them asking what was up and they did respond saying that one of my links "violated the TOS." Mixx.com would not tell me which link it was, and when I pressed them they called my account SPAMMY based on my email address and lack of a picture. I find this all a bit unprofessional given that their TOS don't state a specific requirement for a picture or certain email address. So, from my point of view currently Mixx.com does NOT have good customer service. In fact, I found their name-calling to be really inappropriate. I have written back and communicated my frustration, we'll see. I know this is an old post, so perhaps things have changed over at Mixx.com. But I have to disagree with your conclusion. I got flagged by Mixx.com recently. There was no notification whatsoever. I did write to them asking what was up and they did respond saying that one of my links “violated the TOS.” Mixx.com would not tell me which link it was, and when I pressed them they called my account SPAMMY based on my email address and lack of a picture. I find this all a bit unprofessional given that their TOS don’t state a specific requirement for a picture or certain email address. So, from my point of view currently Mixx.com does NOT have good customer service. In fact, I found their name-calling to be really inappropriate. I have written back and communicated my frustration, we’ll see.

]]> By: Brad Hart @ A DoFollow Blog http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-502 Brad Hart @ A DoFollow Blog Sun, 16 Nov 2008 15:06:05 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-502 Sorry never saw your comment, only found it in a backlink check. Mixx still uses the same error prone third party service to check out urls. These days though they don't respond to customer emails about such problems. Sorry never saw your comment, only found it in a backlink check. Mixx still uses the same error prone third party service to check out urls. These days though they don’t respond to customer emails about such problems.

]]> By: Matt http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-301 Matt Sun, 24 Aug 2008 18:37:42 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-301 brad hart -- problems with what? brad hart — problems with what?

]]> By: brad hart http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-300 brad hart Sun, 24 Aug 2008 13:41:32 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-300 Mixx continues to have problems with this and isn't so good about fixing these days... Mixx continues to have problems with this and isn’t so good about fixing these days…

]]> By: Jt http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-73 Jt Mon, 17 Mar 2008 15:48:59 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-73 I like http://www.subbmitt.com . You can post articles & comments without even signing up or logging in. It's a new site so they really care about users. They add features as people demand them, not just because they can. I like http://www.subbmitt.com . You can post articles & comments without even signing up or logging in. It’s a new site so they really care about users. They add features as people demand them, not just because they can.

]]> By: Mixx.com: Nice Site, Shame About the Community « bloat! http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-26 Mixx.com: Nice Site, Shame About the Community « bloat! Wed, 20 Feb 2008 22:34:44 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-26 [...] news will be increasingly turned off by the site, and social media boulevardiers will continue to rush in, creating a useless echo [...] [...] news will be increasingly turned off by the site, and social media boulevardiers will continue to rush in, creating a useless echo [...]

]]> By: Syxle http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-23 Syxle Wed, 20 Feb 2008 17:14:03 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-23 Pretty cool article. Free stuff and extra privileges... Mixx should be rewarded with the title "supersite" lol Pretty cool article.

Free stuff and extra privileges…
Mixx should be rewarded with the title “supersite”
lol

]]> By: Will http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-21 Will Wed, 20 Feb 2008 16:49:59 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-21 Guys, Thanks so much for all your kind words and your passion for what we are doing. We really owe it all to you, you are the reason that we do what we do! Cheers, Will Guys,
Thanks so much for all your kind words and your passion for what we are doing. We really owe it all to you, you are the reason that we do what we do!

Cheers,
Will

]]> By: Rob Diana http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-20 Rob Diana Wed, 20 Feb 2008 15:31:09 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-20 Their feedback and customer service is awesome. There have been a few times that I have submitted some feedback Friday afternoon, and received a reply at 7AM on Saturday. Yes, someone was awake (might have been Will) and we traded a few emails. This is one of the reasons that their is such passion within the community, they are passionate about their users. Their feedback and customer service is awesome. There have been a few times that I have submitted some feedback Friday afternoon, and received a reply at 7AM on Saturday. Yes, someone was awake (might have been Will) and we traded a few emails.

This is one of the reasons that their is such passion within the community, they are passionate about their users.

]]> By: Greg Davies aka cGt2099 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/comment-page-1/#comment-19 Greg Davies aka cGt2099 Wed, 20 Feb 2008 14:25:30 +0000 http://www.mattmcgee.com/how-to-build-a-devoted-community-by-mixxcom/#comment-19 Great article, mate - and it's the absolute truth about Mixx. They seriously care about their site, and and the users; and will quite often go above and beyond the call of duty to help improve the experience. 2008 will be the year of Mixx Great article, mate – and it’s the absolute truth about Mixx. They seriously care about their site, and and the users; and will quite often go above and beyond the call of duty to help improve the experience.

2008 will be the year of Mixx

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